At Urban Brothers Appliance Repair, we value the privacy of our customers and are committed to protecting your personal information. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our services, you agree to the terms and practices outlined in this policy.

Information We Collect

We collect personal information from you when you contact us for appliance repair services, schedule an appointment, or interact with our website. The types of information we may collect include:

• Personal Identification Information: Name, address, phone number, and email address.

• Payment Information: Credit or debit card details when processing payments for services.

• Service Information: Details about your appliances and service requests.

We collect this information to provide you with our services, process payments, and communicate effectively with you regarding your appliance repair needs.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: We use your personal information to schedule and perform appliance repairs and installations.

• To communicate with you: We use your contact information to confirm appointments, provide updates on your service request, and address any inquiries you may have.

• To process payments: We use payment information to process transactions related to our services.

• To improve our services: We may use your information to enhance our services and improve customer satisfaction.

How We Protect Your Information

We take the privacy and security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including encryption and secure storage practices. We do not share your personal information with third parties except as necessary to provide our services, such as payment processors or service partners.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors and technicians. These parties are obligated to keep your information confidential and secure.

• Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a court order or subpoena.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies help us analyze web traffic, personalize content, and track usage patterns on our site. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to request a copy of the information we have about you, or if you wish to make changes to your information, please contact us directly.

Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.

Changes to Our Privacy Policy

Urban Brothers Appliance Repair reserves the right to update or change this privacy policy at any time. Any changes will be posted on this page, and the revised date will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us:

• Phone: (469) 720-3885

• Email: urbanbrothersllc@gmail.com

• Address: 1833 Cedar Vista Dr, Mesquite, TX 75181, USA

Thank you for trusting Urban Brothers Appliance Repair with your appliance needs.